Privacy Policy

Who we are

Phoenix Dry Cleaners & Laundry, LLC ("Phoenix Cleaners," "we," "us") operates the dry cleaning and laundry business at 201 W Parkwood Ave,Friendswood, TX 77546, and this website. This policy explains what information we collect, how we use it, and the choices you have.

Information we collect

• Contact details — your name, phone number, email address, and pickup/delivery address, when you provide them in store, by phone, or through this website.
• Order information — the garments and services you order with us and your order history, kept in our point-of-sale system.
• Website usage — standard analytics data (pages visited, device type, approximate location) collected through Google Analytics 4 using cookies. This data is aggregated and does not identify you personally.

How we use your information

• To provide cleaning, laundry, pickup, and delivery services.
• To notify you about your orders (for example, ready-for-pickup notices).
• To respond to questions sent through our contact form.
• To send marketing messages only where you have opted in.
• To understand how our website is used and improve it.

Mobile / SMS

When you provide your mobile number to Phoenix Cleaners (in store, by phone, or on this website), you consent to receive transactional text messages about your orders (e.g., ready-for-pickup notifications) and, if you opt in, occasional marketing messages. Message frequency varies. Message and data rates may apply. ReplySTOP to opt out or HELP for help.We do not sell or share your mobile opt-in information or consent with third parties or affiliates for their marketing purposes.Carriers are not liable for delayed or undelivered messages. See ourMessaging Terms.

Sharing

We share information only with service providers who help us run the business — our point-of-sale and messaging platform, website hosting, and analytics providers — and only as needed to provide those services. We do not sell your personal information.

Cookies & analytics

This site uses Google Analytics 4, which sets cookies to measure site usage. You can block or delete cookies in your browser settings without affecting your ability to use the site. Learn more athow Google uses data from partner sites.

Data retention & deletion

We keep customer records for as long as needed to serve you and meet our legal obligations. To request a copy of your information or ask us to delete it, emailprivacy@phoenixcleanerstx.comor call (281) 648-7918, and we will respond promptly.

Children

Our services and website are intended for adults. We do not knowingly collect personal information from children under 13.

Changes to this policy

If we update this policy, we will post the new version here with a new effective date.

Contact us

Phoenix Dry Cleaners & Laundry, LLC
201 W Parkwood Ave, Friendswood, TX77546
Phone: (281) 648-7918
Email: privacy@phoenixcleanerstx.com